TERMS OF TRADE



Timothy Lhuede Proprietary Limited trading as Homebush Mechanical and Auto Electrical
(“Homebush Mechanical”, “we”, “us” or “our”)

Effective date: 8 September 2026

These Terms of Trade apply to all inspections, diagnostic work, servicing, repairs, parts, programming, electrical work and other goods or services supplied by Timothy Llewellyn Proprietary Limited trading as Homebush Mechanical and Auto Electrical.

By booking a vehicle, delivering a vehicle to us, authorising work, approving an estimate or quotation, or submitting our online vehicle check-in form and accepting these Terms, the customer agrees to be bound by these Terms of Trade.

1. Customer Authority

The person requesting or authorising work represents that they are:

• the owner of the vehicle; or
• authorised by the owner to instruct us to inspect, diagnose, repair, service or otherwise work on the vehicle.

The customer authorises us and our employees, contractors and authorised service providers to possess, inspect, operate, move, road-test and otherwise handle the vehicle as reasonably necessary to perform and verify the requested work.

Where reasonably necessary, this authority includes test driving the vehicle on public roads, operating vehicle systems, connecting diagnostic or programming equipment and undertaking testing before, during and after repairs.

2. Estimates, Quotations and Authorisation

Any estimate provided by us is an indication of the expected cost based on the information reasonably available at the time and is not necessarily a fixed-price quotation.

Vehicle diagnosis and repair may reveal faults, damage or requirements that could not reasonably have been identified before work commenced.

We will obtain further authorisation before carrying out material additional work beyond the work already authorised, except where:

• the work is reasonably necessary for safety or to prevent immediate further damage;
• the customer has previously authorised work up to a nominated monetary limit; or
• the additional work is minor and reasonably incidental to completing the authorised repair.

Authorisation may be given verbally, electronically, by SMS, email, through our booking or check-in system, or in writing.

We may record details of approvals provided by telephone or other electronic means.

3. Diagnostic Work

Diagnostic work is a professional service and is chargeable regardless of whether:

• a fault is ultimately identified;
• the customer proceeds with the recommended repair;
• the vehicle requires further testing;
• the fault is intermittent;
• repairs are declined; or
• the vehicle is subsequently repaired elsewhere.

Diagnosis may involve testing, dismantling, road testing, accessing wiring, modules or components and using specialist diagnostic equipment.

Unless expressly stated otherwise, a diagnostic charge covers the diagnostic time authorised and does not guarantee that every fault can be identified within that time.

Where further diagnostic time is reasonably required, we will seek additional authorisation where appropriate.

4. Labour Charges

Labour is charged at our applicable labour rate at the time the work is performed unless a fixed-price repair has been expressly agreed.

Where work is charged by time, we may use workshop time records or electronic time-clock records to calculate labour.

Specialist services, programming, coding, calibration, diagnostic equipment, subcontracted work and other technical procedures may be charged separately.

5. Parts and Special Orders

We may require full or partial payment before ordering parts, components, assemblies, modules, tyres or other goods for a vehicle.

Special-order, imported, programmed, coded, VIN-specific, electrical or otherwise non-returnable parts may require full prepayment before ordering.

A deposit or prepayment for a special-order item may be non-refundable to the extent that:

• the supplier does not permit us to cancel or return the item;
• we have incurred freight, restocking or cancellation charges; or
• the item has been specifically ordered, manufactured, programmed or configured for the customer's vehicle.

Nothing in this clause limits any right the customer has under the Australian Consumer Law.

Parts availability and supplier delivery dates are outside our direct control. We are not responsible for reasonable delays caused by suppliers, freight companies, manufacturers or circumstances outside our control.

6. Title to Parts

To the extent permitted by law, title to goods and parts supplied by us does not pass to the customer until all amounts owing for those goods and the related transaction have been paid in full.

Where parts have been fitted to a vehicle, our rights in relation to those parts are also subject to the Personal Property Securities Act 2009 (Cth), other applicable law and the security interest provisions contained in these Terms.

Risk in goods may pass to the customer before legal title passes.

7. Payment

Unless otherwise expressly agreed by us in writing:

Payment is due in full before or at the time the vehicle is collected.

We are not required to release a vehicle, keys, components or other property until all amounts due in relation to the vehicle have been paid in cleared funds.

Amounts payable may include:

• labour;
• parts;
• diagnostics;
• programming or coding;
• calibration;
• towing;
• subcontracted work;
• freight;
• consumables;
• storage;
• authorised third-party charges; and
• any other agreed goods or services.

Any credit account or deferred-payment arrangement must be expressly approved by us.

The fact that we have previously allowed deferred payment does not oblige us to do so again.

8. Repairer's Lien

Where permitted by law, we may exercise a repairer's lien, possessory lien or other lien available to us at law over a vehicle and associated property in our possession for unpaid charges relating to work carried out on that vehicle.

This means that where an invoice remains unpaid, we may retain possession of the vehicle until the amount owing has been paid or another arrangement acceptable to us has been made.

Our decision to release a vehicle on one occasion without full payment does not waive our rights in relation to other transactions.

9. Security Interest and PPSR

Where we agree to release a vehicle or supply goods before receiving payment in full, the customer grants Timothy Llewellyn Proprietary Limited a security interest in:

• the parts, goods and components supplied by us;
• any proceeds arising from those goods where applicable; and
• to the extent permitted by law, the customer's interest in the vehicle to which the unpaid work, parts or services relate,

as security for payment of amounts owing to us in connection with that vehicle or transaction.

The customer acknowledges that this clause is intended to create a security interest for the purposes of the Personal Property Securities Act 2009 (Cth).

The customer authorises us, where legally entitled to do so, to register, amend, maintain or discharge a financing statement or other registration on the Personal Property Securities Register in relation to that security interest.

The customer agrees to provide information reasonably required for us to make or maintain a valid PPSR registration.

Where permitted by law, reasonable costs incurred by us in registering, amending, maintaining, enforcing or discharging the security interest may be recoverable from the customer.

Nothing in this clause gives us a right to make a PPSR registration where a valid security interest has not arisen under these Terms or applicable law.

10. Collection of Completed Vehicles

We will make reasonable efforts to notify the customer when their vehicle is ready for collection.

Unless another arrangement has been agreed, the customer must arrange collection within a reasonable period after being notified that the vehicle is ready.

Our workshop has limited vehicle-storage capacity and is not a long-term vehicle-storage facility.

Where a completed vehicle is not collected within a reasonable period, we may charge a reasonable storage fee provided the customer has been notified of the applicable fee or the fee is otherwise recoverable by law.

11. Vehicles Not Collected and Off-Site Parking

Where a customer is unable or fails to collect a completed vehicle within a reasonable period after notification, we may, where lawful and reasonably necessary, move the vehicle to another suitable storage or parking location, including lawful on-street parking.

We will take reasonable care when moving and parking the vehicle.

If a vehicle has been moved to lawful off-site or on-street parking because the customer has delayed collection, the customer acknowledges that the vehicle may be exposed to ordinary risks associated with public parking, including weather, vandalism, theft, accidental damage or damage caused by third parties.

To the extent permitted by law, we are not responsible for loss or damage arising solely from those ordinary external risks where:

• the vehicle was lawfully and reasonably parked;
• the customer had been advised that the vehicle was ready for collection; and
• the loss or damage was not caused or contributed to by our negligence, breach of contract or breach of a statutory obligation.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

12. Uncollected and Abandoned Vehicles

Where a vehicle or other goods remain uncollected, we may exercise our rights under the Uncollected Goods Act 1995 (NSW) or any replacement legislation.

This may include giving notices, moving or storing the vehicle or goods and, where the applicable statutory requirements have been satisfied, applying for orders or disposing of uncollected goods.

Any sale or disposal of a motor vehicle will only occur in accordance with the procedures required by applicable NSW law.

We may recover charges and costs permitted by law relating to the repair, movement, storage, maintenance, insurance or lawful disposal of uncollected goods.

13. Storage Charges

Where a vehicle is not collected after we have notified the customer that it is ready, we reserve the right to charge reasonable storage fees.

Any storage fee will be communicated to the customer or displayed in our applicable schedule of charges before being imposed wherever reasonably practicable.

Where a vehicle has been abandoned or becomes uncollected goods, statutory rights relating to reasonable storage, removal, maintenance and disposal costs may also apply.

14. Vehicle Condition and Existing Faults

Vehicles are often presented to us because they are damaged, faulty, worn, modified or otherwise not operating correctly.

We are not responsible for pre-existing:

• damage;
• wear and tear;
• corrosion;
• brittle or deteriorated plastics, clips, connectors or wiring;
• failed fasteners;
• previous repairs;
• aftermarket modifications;
• programming or coding;
• hidden faults; or
• failures unrelated to the work we perform.

During legitimate diagnosis or repair, deteriorated components may fail when disturbed, removed, tested or operated.

Where this occurs despite reasonable care being exercised, rectification or replacement of the failed component may constitute additional chargeable work.

15. Additional Faults Discovered During Repairs

Repairing one fault may reveal another fault or underlying condition.

Unless expressly included in the authorised work, rectification of separate or subsequently identified faults is not included merely because those faults become apparent while another repair is being carried out.

Where practicable, we will inform the customer and obtain authority before undertaking additional chargeable repairs.

16. Customer-Supplied Parts

We may, at our discretion, agree to install parts supplied by the customer.

Unless required by law:

• we do not warrant the quality, compatibility, durability or fitness of customer-supplied parts;
• additional labour required because a supplied part is incorrect or defective may be charged;
• removal and refitting of a failed customer-supplied component may be separately chargeable; and
• warranty claims relating to the supplied component are the customer's responsibility with their supplier.

Our obligations in relation to the workmanship we perform are not excluded by this clause.

We reserve the right to refuse to install a component we reasonably consider unsafe, unsuitable, incompatible or of unacceptable quality.

17. Used, Reconditioned and Aftermarket Parts

Where authorised by the customer, we may use genuine, OEM, aftermarket, used or reconditioned components.

The warranty applying to a component may differ depending on its manufacturer, supplier and type.

We will not represent an aftermarket, used or reconditioned component as a new genuine manufacturer component.

Any applicable rights under the Australian Consumer Law remain unaffected.

18. Removed Parts

Unless otherwise agreed before completion of the repair, parts removed from a vehicle may be disposed of, recycled, exchanged or returned to a supplier where required for a core, exchange or warranty claim.

A customer wishing to retain an old part should advise us before the repair is completed.

Some parts cannot be returned to the customer where they are required to be returned to a supplier, manufacturer or warranty provider, or where disposal is required by law or safety requirements.

19. Programming, Coding and Electronic Systems

Modern vehicle programming, coding, software updating and module replacement may depend on:

• manufacturer servers;
• subscription services;
• vehicle communications;
• internet connectivity;
• security access;
• third-party software;
• battery condition;
• existing vehicle software; and
• other electronic systems.

We will exercise reasonable care when performing these services but cannot guarantee the availability or performance of manufacturer or third-party systems outside our control.

Programming or coding can also expose pre-existing faults, incompatible modules, modified software or electrical problems.

Additional diagnosis or rectification required as a result of such pre-existing conditions may be chargeable.

20. ADAS, Calibration and Wheel Alignment

Where a repair involves Advanced Driver Assistance Systems, cameras, radar, sensors or related equipment, correct operation may require calibration, wheel alignment, correct tyre pressures, correct vehicle ride height and other manufacturer-specified preconditions.

Where these requirements are necessary to safely complete or verify a repair, they may form part of the recommended repair procedure and may incur additional charges where not already included in the quotation.

21. Electric and Hybrid Vehicles

Work on electric or hybrid vehicles may involve high-voltage isolation procedures, specialised safety equipment, manufacturer procedures and additional diagnostic or verification requirements.

Where reasonably necessary for safety, we may decline to commence or continue work until the vehicle can be made safe.

Additional work required to safely isolate, handle, recharge, recommission or test a high-voltage vehicle may be chargeable.

22. Road Testing

The customer authorises reasonable road testing where required for:

• diagnosis;
• verification of symptoms;
• completion of repairs;
• wheel alignment;
• ADAS calibration;
• brake testing;
• fault-code monitoring; or
• confirmation that a reported fault has been rectified.

Reasonable fuel or battery energy may be consumed during testing.

Some intermittent faults may require extended road testing. Where substantial additional diagnostic or testing time is required, additional labour charges may apply where authorised.

23. Personal Property Left in Vehicles

Customers should remove cash, valuables and unnecessary personal property before leaving a vehicle with us.

We will exercise reasonable care but, to the extent permitted by law, accept no responsibility for loss of personal property that was:

• not disclosed to us;
• not reasonably apparent;
• not required to remain in the vehicle; and
• not lost or damaged due to our negligence.

24. Delays Outside Our Control

We will make reasonable efforts to complete work within any estimated timeframe.

Completion dates are estimates unless expressly agreed otherwise.

We are not liable for reasonable delays caused by matters outside our control including:

• parts availability;
• freight delays;
• manufacturer backorders;
• software or server outages;
• subcontractor delays;
• industrial action;
• natural disasters;
• power or telecommunications interruptions; or
• previously unidentified faults requiring further work.

We will keep the customer reasonably informed of material delays where practicable.

25. Warranties and Australian Consumer Law

Our services will be provided with due care and skill.

Our goods and services may come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified.

Any express workshop or supplier warranty offered by us is in addition to, and does not replace, rights available under the Australian Consumer Law.

Where a customer believes there is a problem with work performed by us, the customer should contact us promptly and provide us with a reasonable opportunity to inspect the vehicle and assess the concern.

26. Work Performed by Another Repairer

Where a customer alleges that our previous repair is defective, we should be given a reasonable opportunity to inspect the vehicle before another repairer alters or repairs the relevant work, except where immediate action is reasonably necessary for safety or to prevent further damage.

We are not responsible for additional costs incurred through another repairer without giving us a reasonable opportunity to investigate.

27. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss arising from a vehicle being unavailable, including loss of income, loss of business, loss of opportunity or substitute-vehicle expenses, unless such liability cannot lawfully be excluded or the loss was caused by our breach of an applicable statutory guarantee or other legal obligation.

Nothing in these Terms excludes or limits liability for our negligence where it cannot lawfully be excluded or limited.

28. Safety and Unroadworthy Vehicles

We may refuse to release a vehicle for driving where we reasonably believe doing so would expose our employees or others to an immediate safety risk during the release process.

Where we advise that a vehicle is unsafe or unroadworthy, the customer is responsible for arranging lawful transportation of the vehicle if it cannot safely or legally be driven.

If a customer declines recommended safety-related repairs, we may record that recommendation and the customer's decision on the invoice or repair order.

29. Subcontractors and Specialist Services

The customer authorises us to engage suitably qualified third parties where reasonably necessary to complete authorised work.

Examples include machining, specialist electronic repairs, wheel repairs, towing, glass, air-conditioning services, programming or other specialist services.

Charges associated with authorised subcontracted work may be included in our invoice.

30. Debt Recovery

Amounts not paid when due may be referred for collection or legal recovery.

To the extent permitted by law and where reasonably incurred, the customer may be liable for costs associated with recovering overdue amounts, including court filing fees, enforcement costs and reasonable third-party debt-recovery expenses.

31. Privacy and Vehicle Data

In providing services we may collect personal information and vehicle information including:

• customer contact information;
• registration and VIN details;
• diagnostic trouble codes;
• vehicle-system information;
• service history;
• photographs or videos;
• odometer readings; and
• information required by manufacturers, suppliers or service providers.

Information will be used for purposes reasonably connected with providing the requested services, maintaining records, processing warranty or supplier claims, obtaining parts, complying with legal obligations and communicating with the customer.

Where necessary to perform authorised services, relevant vehicle information may be provided to manufacturers, suppliers, diagnostic providers or specialist subcontractors.

32. Electronic Communications

The customer consents to communications regarding their vehicle being sent by telephone, SMS, email or electronic booking and workshop-management systems using the contact information supplied by the customer.

The customer is responsible for ensuring their contact information is accurate.

An approval or instruction given electronically may be relied upon as authority to proceed.

33. Changes to These Terms

We may update these Terms of Trade from time to time.

The Terms applying to a particular transaction will generally be those made available to the customer at the time the booking or work is authorised.

34. Severability

If any provision of these Terms is invalid, unlawful or unenforceable, that provision will be read down to the extent necessary or, if it cannot be read down, severed without affecting the remaining provisions.

35. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

The parties submit to the jurisdiction of the courts and tribunals having jurisdiction in New South Wales.

36. Acceptance

By submitting an online booking or vehicle check-in form containing a link to these Terms, ticking an acceptance box, signing a repair authority, verbally or electronically authorising work after being provided access to these Terms, or otherwise instructing us to proceed on the basis of these Terms, the customer acknowledges that they have had the opportunity to review and accept them.

Timothy Lhuede PTY LTD
Trading as Homebush Mechanical and Auto Electrical

ABN: 74132616516
Motor Vehicle Repairer Licence: MVRL59103
Address: 126 Bombay st, Lidcombe
Telephone: 0297466479
Email: info@hae.net.au